- Product information
Netsportique takes the utmost care in putting information on the essential characteristics of products online, including technical descriptions from its partners and suppliers and photographs illustrating the products, within the limits of technology and in line with the best market standards. The photographs reproducing the products are not contractual.
The sales prices indicated on the Site are in GBP with all taxes included but excluding delivery costs. Any delivery costs are indicated to the User according to their choice of products and are billed at the end of the order in addition to the price of the selected products.
We reserve the right to change our prices at any time but we are committed to apply the rates in effect that have been indicated to you on the Site at the time of your order.
We inform you that in the case of a display of a wrong price, evidently derisory (a cheap price), whatever the reason (computer bug, manual error, technical error ...), the order will be cancelled, even in the case of initial validation.
If delivery of a product is not possible, we reserve the right to send you a similar product, of the same or better quality, price and function.
- Secure payment
Netsportique puts at your disposal several payment methods:
Payment by credit card: the amount is taken out at the time of your order on the condition of having obtained prior authorization of debit from your account with the competent centers of payment, otherwise your order may not be taken into account.
Payment by cheque: Simply send us, together with your order summary and a proof of ID, your cheque payable to Netsportique at Netsportique, Holzhauserstr. 60, 77866 Rheinau Linx, Germany.
Payment by administrative mandate: For any quote wishing to be validated by a town hall or a community, simply send us a return email or the validated quote by email, signed, stamped and dated with the words "good for agreement". Upon receiving this document, the order will be shipped with the invoice.
- Right of withdrawal. Satisfied or reimbursement
Netsportique allows you 7 days to return a product that you find unsatisfactory, starting from the date of delivery of your package. In the case of return of the product between the first and the seventh day, this right of retraction is exerted without penalty, with the exception of the expenses of return. You can return this product at your expense, along with your invoice. We ask that you return the goods via registered/tracked post and to subscribe to insurance from the carrier for the market value of the products. This is particularly necessary in case of theft or loss of this merchandise by their services. In all cases the return is made at the expense of the consumer, except of course if the wrong product was sent.
This right of return can only be accepted for products in their original state and complete (packaging, accessories, instructions ...). Items returned incomplete, damaged or dirtied by the Customer are not included.
In case of refund, if the product is returned within seven days from its delivery to you, Netsportique will reimburse you in cash, by bank transfer in the case of payment by credit card, or by cheque or bank transfer in other cases. Netsportique agrees to reimburse you no later than 30 days following the date on which you exercised your right of retraction. All goals and custom products cannot be returned or exchanged. Netsportique is not responsible in case of delay in the delivery of the products caused by the carrier. Netsportique ensures the first delivery to the customer. If this delivery cannot be made by the fault of the customer (incorrect address, refusal of the product...) then the costs of the second delivery will be charged. Before refusing a parcel that is being delivered, please call us because it may incur additional delivery charges.
For any parcel return, you must return it by post (or other carrier)
Please note that the shipping costs are undertaken by the customer in the outbound except in case of non-compliance of the product.
All content of the Netsportique.uk Site (illustrations, texts, labels, brands, videos) is the property of Netsportique, its co-contractors or partners. Any partial or total reproduction of the content by any means whatsoever and on any medium is subject to prior direct authorization from Netsportique.
All information, content, files and software offered by our services are protected by UK and international laws concerning intellectual property and copyright.
Netsportique cannot give you permission to copy, display or distribute any content for which you do not have copyrights. Any use of these contents in fraud of the rights held by third parties on these is constitutive of the offense of counterfeiting, severely sanctioned by the Code of the Intellectual Property.
- TVA identification no.